Refund Policy
This page outlines how SpyBuddy handles cancellation and refund questions for paid plans and trials.
Last updated: March 17, 2026
Before purchasing
Review plan details, renewal timing, and any trial terms shown in the checkout flow before completing payment.
If a plan includes special conditions, those conditions should be read together with this general policy.
Cancellation requests
You can contact support to request cancellation guidance or account review.
Where self-service billing controls are available, they may also be managed inside my.spy-buddy.com.
Refund review
Refund requests are reviewed against the purchase terms shown at checkout, the account state, and any applicable legal requirements.
If the support team needs more context, they may ask for the purchase email, order details, and a short explanation of the issue.
How to request help
Send refund or billing questions to support@spy-buddy.com or start a message inside my.spy-buddy.com for faster account lookup.